Change to the Parole and Recall Process

Reports and evidence provided by prison and probation staff for the Parole Board no longer include a recommendation about a prisoner’s release or move to an open prison. Read more
Online visits booking request service returns

The online service that allows you to request a visit to see someone in prison has been brought back to prisons in England and Wales. Read more
Update: Improvements being made to pre-call message

HMPPS has been receiving complaints and questions about the new message that is now played when prisoners make phone calls. Because of this, some improvements are being made to the system. Read more

HMPPS Updates to Prisoners' Families

The latest information from Her Majesty's Prison and Probation Service (HMPPS) to prisoners' families and loved ones.

Prison Video for video calling

All public sector prisons offering secure social video calls have now moved on to a different system called Prison Video. From now on, all your social video calls with someone in a public sector prison will be booked with Prison Video rather than Purple Visits. Read more

Change to the Parole and Recall Process

Reports and evidence provided by prison and probation staff for the Parole Board no longer include a recommendation about a prisoner’s release or move to an open prison. Read more

Online visits booking request service returns

The online service that allows you to request a visit to see someone in prison has been brought back to prisons in England and Wales. Read more

Covid testing for visits update

Although prison visitors do not usually have to take Covid tests anymore, prisons sometimes need to bring back testing temporarily if there is a Covid outbreak. Read more

Update: Improvements being made to pre-call message

HMPPS has been receiving complaints and questions about the new message that is now played when prisoners make phone calls. Because of this, some improvements are being made to the system. Read more

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Prison Life Videos
Prison Video for video calling

All public sector prisons offering secure social video calls have now moved on to a different system called Prison Video. From now on, all your social video calls with someone in a public sector prison will be booked with Prison Video rather than Purple Visits.
Change to the Parole and Recall Process

Reports and evidence provided by prison and probation staff for the Parole Board no longer include a recommendation about a prisoner’s release or move to an open prison.