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Reports and evidence provided by prison and probation staff for the Parole Board no longer include a recommendation about a prisoner’s release or move to an open prison. Read more
The online service that allows you to request a visit to see someone in prison has been brought back to prisons in England and Wales. Read more
HMPPS has been receiving complaints and questions about the new message that is now played when prisoners make phone calls. Because of this, some improvements are being made to the system. Read more
The latest information from Her Majesty's Prison and Probation Service (HMPPS) to prisoners' families and loved ones.
We understand that not all contact from people in prison is welcome. Help is available if you want to stop getting calls, letters or texts from a prisoner. Read more
All public sector prisons offering secure social video calls have now moved on to a different system called Prison Video. From now on, all your social video calls with someone in a public sector prison will be booked with Prison Video rather than Purple Visits. Read more