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An update from Phil Copple, Director General Prisons, on COVID-19 restrictions in prisons in England and Wales. Read more
HMPPS has been receiving complaints and questions about the new message that is now played when prisoners make phone calls. Because of this, some improvements are being made to the system. Read more
The latest information from Her Majesty's Prison and Probation Service (HMPPS) to prisoners' families and loved ones.
Starting from 25 April 2022, when you receive a call from someone in prison you will hear a pre-recorded message which will give you a choice about whether to accept the call or not. Read more
Visitors to prisons will no longer be required to take Covid tests from Friday 1 April. HMPPS is making this change because regular Covid testing in the wider community is coming to an end, and testing kits will no longer be provided for free in the community after 31 March. Read more
Over the next few months, most prisons in England and Wales will switch to a new secure video call service called Prison Video. This means that you will need to use the Prison Video app on your phone or tablet device to have a video call with someone in prison. Read more
Following the Prime Minister's announcement on Monday 21 February that we are now moving to the next stage of ‘living with COVID’ in England, we wanted to let you know that there will be no immediate changes to how prisons operate, and to explain why. Read more
Further to the recent letter from Director General Prisons we want to provide further information to families and loved ones on the way we are managing the risk of Omicron to keep prisoners safe. Read more
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