Have a social video call with a prisoner

Did you know that you can have a video call with someone in prison? Every prisoner is allowed one secure social video call per month. Read more
Change to the Parole and Recall Process

Reports and evidence provided by prison and probation staff for the Parole Board no longer include a recommendation about a prisoner’s release or move to an open prison. Read more
Online visits booking request service returns

The online service that allows you to request a visit to see someone in prison has been brought back to prisons in England and Wales. Read more
Update: Improvements being made to pre-call message

HMPPS has been receiving complaints and questions about the new message that is now played when prisoners make phone calls. Because of this, some improvements are being made to the system. Read more

HMPPS Updates to Prisoners' Families

The latest information from Her Majesty's Prison and Probation Service (HMPPS) to prisoners' families and loved ones.

Unwanted Prisoner Contact Service

We understand that not all contact from people in prison is welcome. Help is available if you want to stop getting calls, letters or texts from a prisoner. Read more

Change to the Parole and Recall Process

Reports and evidence provided by prison and probation staff for the Parole Board no longer include a recommendation about a prisoner’s release or move to an open prison. Read more

Online visits booking request service returns

The online service that allows you to request a visit to see someone in prison has been brought back to prisons in England and Wales. Read more

Update: Improvements being made to pre-call message

HMPPS has been receiving complaints and questions about the new message that is now played when prisoners make phone calls. Because of this, some improvements are being made to the system. Read more