Helpline opening hours:Monday - Friday 9am - 8pmSaturday and Sunday 10am - 3pm
HMPPS wants to improve how they communicate Covid-19 prison information to families and would really appreciate your feedback. Read more
Welcome to the National Prisoners’ Families Helpline website for England and Wales. We offer support for families who have a loved one in contact with the criminal justice system.
Search our directory. We are here for you.
Discover what happens after arrest