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  1. FAQs
  2. Locating a prisoner

Locating a Prisoner

If you are trying to locate a prisoner, you can use the Prisoner Location Service. You can also find more information on our website about locating a prisoner by clicking here. 

After a court appearance

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If your loved one was recently in court and received a prison sentence, you can contact the court and ask to speak to the cells, and they may be able to tell you which prison your loved one has been sent to. You can also try contacting the solicitor who may know that information and be able to share it with you.

Published: 1st November, 2020

Updated: 20th November, 2020

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I think I know where they are - how do I get in touch?

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If you have an idea of which prison your loved one might be in, you can write a letter to them at that prison. Ensure you put your loved one's name and date of birth on the front of the envelope followed by the full address of the prison, your name, address and relationship to them on the back of the envelope. Within the letter you can include all of the phone numbers your loved one might need, as well as requesting their prison number which you will need going forward. 

Published: 3rd November, 2020

Updated: 20th November, 2020

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After a transfer

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Prisoners at a new establishment will get a short phone call they can make to a loved one once the registration process has been completed. This is usually within 72 hours but can sometimes take up to 1 week. Prisoners are not allowed mobile phones, so please bear in mind that if they have not written down or memorised their stored phone numbers, they may not be able to get in touch straight away. Once in prison, the prisoner has to pay for telephone calls, so they will not be able to call until they have money in their account.

If your loved one has been transferred and you don't know where they are, you can write a letter to the prisoner and send it to their previous prison, and your letter should be passed on to the new establishment.

Published: 4th November, 2020

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Showing 10 of 3

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    مختصر ویڈیوز کا یہ سلسلہ قیدیوں اور ان کے اہل خانہ کے اشتراک سے تیار کیا گیا ہے۔ یہ جیل کی زندگی کے مختلف پہلوؤں کی کھوج کرتا ہے اور آپ کے پیارے کو حراست میں رہنے کے دوران ان تک رسائی حاصل ہو سکتی ہے۔

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  • Sentence length

    Sentence length

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    Locating a prisoner

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    Remand in custody

  • Visiting prison

    Visiting prison

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    Transfers

  • Release date

    Release date

  • Prisoner Categories

    Prisoner Categories

  • Property and money

    Property and money

  • Contact our Helpline Team

    Contact our Helpline Team

    We're here to help and support you through your experience with the criminal justice system

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    Recall to prison

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© Prisoners' Families Helpline 2023.
All rights reserved.

The National Prisoners’ Families Helpline is operated by Prison Advice and Care Trust under contract to His Majesty’s Prison & Probation Service (HMPPS).

The NICCO website provides information for professionals who come into contact with the children and families of offenders.

 

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