Prisoners' Families Helpline

Keeping families up to date on Covid: Have your voice heard

HMPPS wants to improve how they communicate Covid-19 prison information to families and would really appreciate your feedback. Read more
Visiting prison

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Staying in touch

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What to expect

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Keeping families up to date on Covid: Have your voice heard
Visiting prison
Staying in touch
What to expect

Welcome to the National Prisoners’ Families Helpline website for England and Wales. We offer support for families who have a loved one in contact with the criminal justice system.

Staying in touch

How can we help?

Search our directory. We are here for you.

After arrest

Discover what happens after arrest