Helpline opening hours:Monday - Friday 9am - 8pmSaturday and Sunday 10am - 3pm
This form is for sharing non-urgent concerns about the safety or wellbeing of a prisoner. Please do not use the form to communicate non-safety related issues. If you have already shared your concern via telephone with the prison, please wait at least 24 hours before completing a contact form.
You will receive a return email from the Prisoners’ Families helpline, confirming that your contact form has been sent to the prison Safer Custody Team.