Prisoners' Families Helpline

Providing information and support for the families of offenders and prisoners in England nad Wales

  • About us
    • Privacy Policy
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  • Arrest
    • Arrested – What happens now?
    • Being charged
    • Bail
    • Caution
    • Rights in custody
  • Going to Court
    • Which court?
    • What time?
    • Restrictions
    • Facilities at court
    • Remand in custody
    • Sentencing – Youth courts
  • Community sentences
    • Community order
    • What is a ‘Breach?
    • Intensive Alternative to Custody (IAC)
    • Offender Managers
  • Prison
    • Where will they be taken?
    • Sentence length
    • Telling the Children
    • Keeping in Touch
    • Visiting a Prison
    • Help with the cost of prison visits
    • Property and Money
    • Transfer of prisoners
    • Locating a prisoner
    • Prisoner Category
    • Indeterminate, extended and life sentences
    • Care and support needs
    • Making a Complaint
    • Worried about Self Harm or Suicide
  • Release
    • Release Date
    • Home Detention Curfew (HDC)
    • Release on licence
    • Parole
    • Recall to Prison
    • Rehabilitation of Offenders Act
    • Release on temporary licence
  • Scotland
  • Northern Ireland
  • Fact sheets
    • Free Leaflets and Posters
  • Useful links

Translation Service

If your first language is not English there is a translation service available when using the Offenders’ Families Helpline. Please ring the helpline and they will be able to assist. Avez-vous besoin de soutenir ou les informations ? Appelez-nous. هل تحتاج الى دعم او معلومات؟ اتصل بنا

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    The mobile responsiveness of this website was funded by the Big Lottery Fund

    NICCO

    Support for all professionals working with offenders’ children and their families

    Contact Us

    • Phone
      0808 808 2003
    • Email
      info@prisonersfamilies.org

    Fill in our Web Form

    You can now contact the Helpline Team by filling in our new Web Form.

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